Shipping within the United States
The Outset offers Free Ground Shipping. We ship to locations in the United States, U.S. Territories, P.O. Boxes, and APO/FPO Addresses. Orders being sent to P.O. Boxes, APO/FPO addresses, Alaska, or Hawaii must be shipped via the United States Postal Service ground shipping and cannot be shipped via express shipping.
Shipping outside of the United States
The Outset ships to Australia, Europe (excluding Ukraine and Turkey), North America, South America (excluding Chile) and The United Kingdom. Standard shipping time is 8-13 business days. Orders outside of the United States cannot be shipped via express shipping. All shipping, duties & taxes are reflected at checkout and you will not be charged additional fees upon delivery.
For subscription orders placed outside of the United States, you will be charged the applicable shipping, duties and taxes with each order.
*If you order to Argentina or Brazil, your tax ID may be required upon package arrival
For questions, please reach out to firstname.lastname@example.org
At The Outset, we are committed to making products that are proven to work and we want you to be completely satisfied with your purchase. If you are not totally satisfied with your purchase, please begin the return process here.
We are only able to assist with orders placed on TheOutset.com. We do not accept returns from APO/FPO addresses.
Returns within the United States
We happily offer free returns on purchases from TheOutset.com within 30 days of the shipment date.
Returns outside of the United States
We accept returns on purchases from TheOutset.com within 30 days of the shipment date. You will be charged a $15 processing fee.